Price, Value, Service, Support,
Quality: are easy to talk about but it takes real commitment to
deliver them all at once, over and over. When we fall short,
hopefully we can fix our mistakes.
In late 2015, we started sending
'Prepaid Feedback Postcards' out with every new receiver that we
sell and have retroactively sent them to all existing X90 and X900
The best way for you to evaluate
our support, service and products may be to take a moment and look
at the actual returned cards.
We have included every card that
has been returned to us (good, indifferent and negative.) You can
click on each of the cards to view the full sized scan.
Our sincere thanks to all of our
customers who take the time to fill out and return these cards. They
REALLY do make a difference!